Joining LA Fitness can provide access to thousands of gym locations and various fitness classes. However, when it’s time to cancel your membership, navigating the process can be confusing. This comprehensive guide will walk you through all the ways to cancel your LA Fitness membership smoothly.
How to Cancel an LA Fitness Membership Over the Phone
The fastest way to cancel your LA Fitness membership is to call their customer service line. Here are the steps
- Call 1-800-LA-FITNESS (1-800-523-4863) and specify you want to cancel your membership.
- Have your membership information ready – you’ll need your member ID number and home gym location.
- Explain the reason you’re canceling if asked. Top reasons include moving or medical issues.
- Take notes during the call and request a cancellation number for confirmation.
- Phone cancellations can take 30+ minutes depending on call volume. Calling during non-peak hours can help.
- Remember to call at least 5 days before your next billing date to avoid additional charges.
Canceling by phone allows you to take care of it quickly without having to visit the gym. However, the process can be time consuming depending on call wait times.
How to Cancel an LA Fitness Membership In Person
To cancel your LA Fitness membership in person
- Go to the gym location you originally joined and ask for the manager on duty.
- Explain you want to cancel your membership. They may ask why, so have a reason ready.
- You will likely need to fill out a cancellation form with your info and signature. This is the official record of cancellation.
- Turn in any membership cards or keys you have.
- Your membership will be terminated within 10 days typically.
- Be sure to go in at least 5 days before your next billing date.
Canceling in person immediately puts your request in the system. However, managers may pressure you to reconsider cancelling. Stay firm in your decision.
How to Cancel an LA Fitness Membership by Email
You can also cancel your LA Fitness membership by email
- Get your home gym’s email address from their website or by calling LA Fitness customer service.
- Send an email to the gym requesting cancellation. Include your full name, member ID, and cancellation date.
- Attach a completed cancellation form if you have one. Forms can be found online.
- State clearly you want to cancel the membership effective immediately.
- Your membership will be terminated within 10 days of the gym receiving your email.
- Email at least 5 days before your next billing date. Follow up if you don’t get confirmation.
Canceling by email provides written proof of your cancellation request. Just be sure LA Fitness processes it in time.
How to Cancel an LA Fitness Membership by Mail
- You can also mail your cancellation:
- Get a cancellation form online or from your local LA Fitness gym and fill it out.
- On the form, write you want to cancel immediately and sign/date it.
- Make a copy before mailing for your records.
- Mail the completed form via certified mail to your home gym address.
- Your membership will be terminated within 10 days of the gym receiving your mailed notice.
- Mail in time to arrive at least 5 days before your next billing date.
- Follow up if you don’t receive confirmation within 10 days.
Mailing your cancellation provides further proof you canceled as required. Just ensure LA Fitness processes it promptly.
What to do if the Manager is Unavailable
If the gym manager is not available when you go to cancel in person, you have a couple options:
- Leave written notice with the front desk stating your intent to cancel immediately. Include your info and signature. This acts as proof.
- If the manager is unavailable indefinitely, call LA Fitness corporate customer service to cancel over the phone promptly. Explain the manager is not available.
- Use a cancellation service like Cancel Gym Membership Gurus to handle notifying LA Fitness for you for a fee.
The key is acting quickly if the manager will be unavailable for an extended period to avoid additional charges. Get confirmation your request was received and handled no matter which method you use.
How to Find LA Fitness Charges on your Credit Card Statement
Since billing cycles vary, check your credit card statements to identify charges from LA Fitness. They normally appear as “LA FIT POS DEBIT” or similar.
Review statements to pinpoint your billing date and monthly cost. This ensures you cancel in time before the next billing cycle.
Next Steps for Canceling your LA Fitness Membership
- Call customer service if you need assistance locating your membership information required to cancel.
- Mark your calendar with the cancellation deadline before your upcoming billing date.
- Visit in person if you want immediate confirmation of cancellation from the gym staff.
- Follow up if you don’t receive confirmation within 10 days of submitting your cancellation request.
- Dispute any charges that appear after you properly canceled your membership.
Steps to Take When Canceling an LA Fitness Membership
Canceling your LA Fitness membership requires following some key steps. Here is an overview of the cancellation process:
Obtaining the Cancellation Form
Most cancellation methods require an official LA Fitness cancellation form. Here’s how to get one
- Download the form from the LA Fitness website. Search for “LA Fitness membership cancellation form”.
- Ask for a form at the front desk of your hometown LA Fitness location.
- Call LA Fitness customer service at 1-800-LA-FITNESS and request a cancellation form be mailed to you.
- Third party sites like Cancel Gym Membership Gurus provide cancellation forms for LA Fitness.
Be sure to get an official LA Fitness cancellation form customized with your membership details. This makes the process smoother.
Canceling your Membership
Once you have your form, you can cancel your membership by
- Mailing the completed form to your gym location via certified mail.
- Emailing a scanned copy of the signed form to your gym’s email address.
- Bringing the form to your home gym and submitting it to the manager.
- Reading your cancellation request over the phone to an LA Fitness customer service agent.
No matter how you submit the form, be sure to retain a copy for your records in case any issues arise.
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Canceling a gym membership can be a headache with various rules and restrictions. But by following the proper protocol for your gym, you can terminate your membership smoothly and stop those monthly charges. Don’t let the gym make cancelling difficult – know your rights as a member.
How to Cancel an LA Fitness Membership: Key Takeaways
- Call, email, or submit written notice to cancel, retaining proof of cancellation.
- Act 5+ days before your next billing date to avoid being charged again.
- Get an official LA Fitness cancellation form to complete.
- If the manager is unavailable, cancel promptly with corporate.
- Confirm your membership is terminated within 10 days.
- Dispute any charges that appear after proper cancellation.
Canceling your LA Fitness membership is easy when you follow the step-by-step instructions. Be persistent if LA Fitness makes cancellation difficult. With the strategies outlined here, you can move on from LA Fitness smoothly and avoid unnecessary charges.
Alternatives to Completely Canceling Your LA Fitness Membership
Instead of fully canceling your LA Fitness membership, you may want to consider
Freezing Your Membership
- Some LA Fitness locations allow you to freeze or suspend your membership for 1-2 months.
- Freezing is done at the manager’s discretion – it is not an official policy.
- Freezing allows you to pause payments and access until you are ready to reactivate the membership.
- To freeze, go to your gym and speak to the manager about your request to suspend your membership temporarily.
- Get any promises of a freeze in writing from the manager for proof.
- You must go in person to request a freeze. Freezing over the phone is typically not allowed.
Transferring Your Membership
- You can transfer your LA Fitness membership to someone else instead of canceling.
- To transfer, go to your home gym with the person taking over your membership.
- The new member will need to fill out membership forms and get a new membership card.
- Transfers usually incur a small $20-50 transfer fee.
- Once transferred, you are no longer responsible for any further dues.
Freezing or transferring can allow you to take a break or pass along your membership rather than outright canceling right away.
How to Handle Issues with Canceling your LA Fitness Membership
- If you are charged after properly canceling, dispute the charges with your credit card company. Provide your cancellation proof.
- For cancellation issues, contact corporate customer service for assistance. Avoid dealing just with local gym staff.
- Be persistent following up via email or certified mail until you receive confirmation your membership is terminated.
- Report any improper cancellation policies or resistance to the Better Business Bureau.
- Leave online reviews detailing any difficulties experienced canceling LA Fitness to warn others.
- Contact a consumer protection lawyer if LA Fitness refuses to properly terminate your membership after following all protocols.
While most LA Fitness cancellations go smoothly, some locations make it unduly difficult. Know your rights and persist until your membership is fully canceled and payments end.
With the tips provided, you can successfully cancel your LA Fitness membership. Just be prepared and don’t take no for an answer. Taking the right steps will allow you to move on from LA Fitness quickly and painlessly.
Finding LA Fitness Charges on Your Credit Card Statement
When you are trying to cancel your LA Fitness membership, you need to know your exact billing date and monthly charges. Here are some tips on identifying LA Fitness charges on your credit card statement
- LA Fitness charges usually appear as “LA FIT POS DEBIT” or similar on your statement.
- Check statements from the past 6-12 months to spot the regular monthly charge amount.
- Note the day of the month the charge hits each month – this is your billing date that the cancellation deadline revolves around.
- If the billing date falls on a weekend or holiday, the charge may hit a day or two earlier that month.
- Additional one-time fees for upgrades or services may be listed separately from the regular monthly charge.
- Be aware that billing cycles reset when you replace your credit card on file – so the timing may change.
- If you joined online, the initial payment and billing date may be different than at-gym memberships.
- Check pending charges on your current statement to see if the next LA Fitness bill has already hit.
Knowing exactly when you’ll be charged next based on your billing history can help ensure you cancel in time to avoid additional fees.
LA Fitness Membership Cancellation Policy
LA Fitness has set policies when it comes to canceling your gym membership. Here are some key points
- Written notice must be provided either in person, by certified mail, or via email to the gym.
- Notice must be received at least 5 business days before the next billing date to avoid additional charges.
- Verbal cancellation requests over the phone are also accepted.
- Once canceled, membership and billing will terminate at the end of the current billing cycle.
- Any prepaid, unspent fees are non-refundable when canceling.
- LA Fitness does not allow membership downgrades or pauses – only full cancellation.
- Membership can be canceled anytime without restrictions after the initial minimum term.
- Cancellation may be restricted for members under contract or payment plans until minimum term is met.
- At manager’s discretion, a 1-2 month membership freeze may be allowed but is not guaranteed.
- No cancellation fee applies but written notice must always be provided in advance.
LA Fitness Cancellation Form
To cancel your LA Fitness membership, you must complete an official cancellation form. Here are some tips
- Get the form from your home gym, the LA Fitness website, or customer service.
- Forms will be pre-filled with your membership details like name and ID number.
- Write on the form you wish to cancel effective immediately and provide a signature and date.
- Keep a copy of the completed form for your records before submitting.
- Form can be mailed, emailed, given to the gym manager, or read verbally over the phone.
Submitting the proper cancellation form starts the membership termination process. Be sure to get and complete an official LA Fitness cancellation form customized to your membership when canceling
How To Cancel an LA Fitness Personal Training Membership
If you want to cancel only LA Fitness personal training but keep your gym membership, follow these steps
- Email or call your trainer directly to notify them you wish to cancel training.
- If you can’t reach your trainer, contact the gym manager.
- Give at least 24 hours’ notice before your next scheduled session or you’ll be charged.
- Request written confirmation your training is canceled without penalty.
- You must cancel training separately from your gym membership cancellation.
Personal training may have its own shorter cancellation window so be sure to directly notify your trainer or the gym manager in advance before your next session.
Conclusion
Canceling an LA Fitness membership requires following some key steps. First, obtain an official cancellation form either online, from your gym, or by calling customer service. Fill out the form with your information and signature, specifying you want to cancel immediately. Finally, submit the completed form by certified mail, email, in person to your gym manager, or verbally over the phone. Be sure to retain a copy for your records.
When canceling your LA Fitness membership, be aware of the proper procedures. You’ll need to get an official cancellation form and provide written notice of cancellation either in person, by email or certified mail. Give notice at least 5 days before your next billing date to halt further charges. Follow up to confirm your membership is terminated within 10 days.
To smoothly cancel your LA Fitness gym membership, follow three steps. First, get a cancellation form. Next, fill it out completely and submit it via one of the approved methods – mail, email, in person or phone. Finally, retain a copy of the form and proof of delivery for your records. Taking these steps allows you to properly cancel your LA Fitness membership
FAQs
Does LA Fitness give refunds when your membership is canceled?
No, LA Fitness does not offer refunds for any unused, prepaid membership fees when you cancel. You simply stop being charged once your next billing cycle hits after cancellation.
Is it possible to pause an LA Fitness membership?
LA Fitness does not have an official option to temporarily pause a membership. You either have to continue paying dues or cancel the membership completely. Some locations may allow a 1-2 month freeze, but this is not guaranteed.
Can I cancel my LA Fitness membership anytime?
You can submit a cancellation request at any time, however your membership and billing will continue until the end of the current billing cycle before termination.
Can you cancel a gym membership over the phone?
Yes, you can cancel an LA Fitness membership over the phone by calling their customer service line. Just be sure to call at least 5 days before your upcoming billing date.
Can you cancel LA Fitness personal training?
Yes, you’ll need to cancel any personal training sessions or packages at least 24 hours prior to your next session to avoid being charged. Email or call your trainer or the gym manager to cancel training.
